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New recruit is milestone for RoundWorks IT

Posted onPosted on 14th Sep

A fledgling managed IT support company has marked a milestone as it has taken on its first employee.

Significant growth in its UK-wide client base means that RoundWorks IT has had to recruit for the first time since it was formed by friends Matthew Riffat and Luke Watts in December 2016.

Jenna Marshall, who has joined the company as an IT support technician, role will be the first line of support to clients, ensuring that any issues are dealt with promptly and effectively.

She said: “When I was looking for a new role in IT, I wanted to work in an environment where people offer straight-talking advice and solve any issues that customers might have.

“When I met Luke and Matt at RoundWorks IT we clicked. I just knew I had found the right company.”

Despite only being founded in December 2016, RoundWorks IT has around 50 clients, ranging from care homes operators and charities, to the UK offices of multi-billion-pound, globally-operating companies.

Managing director Luke Watts said: “This is such a proud moment for Matt and me, as we are moving forward to realise our ambitions of growing a business in the right way.

“We are focused on giving great service and personalised customer care. When we say that our approach to is completely geared towards the needs of our clients, we mean it.”

The company offers a range of IT services, including managed IT support, IT security, IT projects, cloud IT services and VoIP telephony.

There are processes in place that mean it can respond within a guaranteed time to any client issues.

For more about the company, visit www.roundworks-it.co.uk

Jenna Marshall is pictured with Matthew Riffat and Luke Watts.