Lammas Leisure Centre has been rated excellent for service quality.

The Sutton facility, run by Everyone Active in partnership with Ashfield District Council, underwent a one-day Quest assessment.

Quest is a continuous improvement tool for leisure facilities and sports development teams, managed by Right Directions on behalf of Sport England.

Lammas’ excellent banding score has been attained by 22% of Quest-registered centres across the country.

It scored highly in many areas in the mystery visit and formal assessment elements. These included tackling inequalities, customer journey, operational management, managing the team, environmental management, and statutory declaration.

The report also praised the centre’s diverse, inclusive programme of activities and pricing structure, as well as its health and wellbeing agendas.

Everyone Active contract manager Lorenzo Clark said: “We are delighted with the outcome and believe it is nothing more than the centre and its team deserve.

“The Quest scheme is very customer focused and quality facilities alone will not result in an excellent banding being secured.

“This is only achieved through strong teams of colleagues delivering consistently high standards of customer service to the communities they serve.”

Coun Chris Huskinson, executive lead for Leisure, Health and Wellbeing at Ashfield District Council, added: “Receiving this accreditation is testament to the hard work and dedication we have to bringing Ashfield leisure facilities we can be proud of.

“Being excellent means we have proven we can deliver a varied activity programme in a clean and well-maintained environment.”