Independent funeral directors A.W. Lymn has launched a Safe Space scheme across its 28 funeral homes, offering places for vulnerable people to make phone calls, have private conversations or wait until help arrives.

The initiative, which aligns with recent government pledges to tackle violence against women and girls, provides a discreet and secure environment for vulnerable individuals, including survivors of domestic abuse.

Staff will offer a private room where individuals can make confidential phone calls using the business phone. This is especially vital for survivors of domestic abuse, who may have their own phones monitored by their perpetrators.

Matthew Lymn Rose, managing director at A.W. Lymn, said: “In light of the government’s renewed focus on tackling domestic abuse, we are proud to roll out the Safe Space scheme in our funeral homes across the East Midlands. This initiative reflects our commitment to supporting our local communities in any way we can, providing a safe, secure environment where those in need can seek refuge.”

The Safe Space scheme encourages staff at A.W. Lymn’s 28 locations to be alert to anyone who may appear distressed or lost and to proactively offer assistance. However, the initiative emphasises that staff are not there to provide counselling or advice, but simply to offer a safe place for individuals to wait until they feel comfortable leaving or until further help arrives.

Staff have a list of essential helpline numbers for support services.