A Sutton care home has been classed Good by the Care Quality Commission (CQC), the second highest rating possible.

Anchor’s Kingfisher Court, which cares for 66 residents, received high marks in all five categories — safety, effectiveness, care, responsivity, and leadership.
CQC inspectors were impressed by the friendly and supportive atmosphere at Kingfisher Court, with inspectors noting the service was exceptionally caring and responsive to people’s needs.

Residents described the care they received as exemplary, amazing and truly uplifting.

Amanda Roy, home manager, said she was thrilled that the CQC had recognised what she described as the high standards and hard work of her team.

“I’m really happy that the CQC has given us a Good rating. My team work incredibly hard to make sure Anchor’s Kingfisher Court care home is a great place for older people to live.

“Getting this kind of praise from the CQC is just the sort of recognition they deserve.

“It is a privilege to work alongside a team that has pushed boundaries to strive for excellence in all aspects of service delivery, ensuring all our residents live their best lives — empowering, motivating, supporting, and comforting them.

“We will go on supporting each other and our residents, nurturing, developing, and evolving into a team that is more than just a team; we are family.”

One resident, 93-year-old Sheila, who has lived at Kingfisher Court for four years, added: “I was pleased that the recent report by the CQC on our home contained positive affirmation of the high standards being achieved.

“I can confirm that the staff here are consistently efficient and friendly, and that all the residents feel safe in the knowledge that they are being cared for in the best possible way

“There is always a welcome at Kingfisher.”