Ashfield Citizens Advice, which last year dealt with more than 1,500 issues, is appealing for more volunteers.
In 2015, volunteers at Ashfield Citizens Advice donated 2,309 hours of their time, worth an estimated £142,095. Many also have a full-time job.
Jirina, a volunteer for three months, has just completed her adviser skills training, and has begun to interview clients. She is also a court-appointed translator.
“I work as a freelance interpreter for the Department for Work and Pensions and HMRC. I wanted to utilise the knowledge I gained about benefits, our justice system and law,” she said.
“I still keep my job while volunteering and it seems to work quite well, both my jobs nicely complement each other.
“Volunteering for Ashfield Citizens Advice is a never-ending process of learning new skills from the highly-qualified team of professionals, who help you with your first steps, support you whenever you ask, happily pass their knowledge and lead you on your way.”
Jess, who deals with employment, welfare benefits and housing problems, said: “Volunteering with Citizens Advice is a great way to learn new skills, get involved in the community and help others.”
Anyone interested in volunteering at Ashfield Citizens Advice should call 01623 784350 or visit www.ashfieldca.org.uk